We ship products to customers within Nigeria only. Adonaisignature.com uses third party shipping service and makes every effort to deliver products within the estimated timelines stated below. Where we are unable to reach a customer to confirm an Order or obtain additional information that may be required in shipping the Order, we reserve the right to cancel the Order.
Orders are shipped after payment is confirmed. Where payment is not confirmed after 24 hours of holding the Order, Order is cancelled and the products returned to stock. Where payment is received same day the Order is made, Order will be shipped within 24 hours except on Weekends and Public Holidays. Orders placed during Weekends are shipped on Mondays.
Estimated delivery timelines are as follows:
Lagos = 24- 48 hours
Airport Cities = 48 hours
Western Nigeria = 48-72 hours
Southern Nigeria = 48-72 hours
Northern Nigeria = 72 hours
Adonaisignature.com makes no guarantees on shipping arrival dates. Where there are inevitable and unforeseen circumstances in the shipping process, a force majeure, we shall be under no liability for delays or inability to deliver the products within the estimated timelines.
For enhanced shipping and speedy delivery, it is important that customers’ addresses are clear and complete with landmarks where available for ease of identification. Customers’ Order phone numbers should also be reachable for directions to the Delivery Agent where necessary.